Shipping Policy

📦 Shipping Policy

Thank you for shopping with Black Leopard Jewellery! We’re dedicated to getting your order to you as quickly and safely as possible. Please review our shipping policy below for details on processing times, shipping rates, and delivery expectations.

🕒 Order Processing Time

All orders are processed within 24 hours (excluding weekends and holidays) after receiving your order confirmation email.  You’ll receive another notification when your order has shipped.

Note: During high-demand periods (such as holidays or sales events), processing times may be slightly delayed.

🚚 Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Free Shipping:  We offer free shipping on orders over £50

📦 Order Tracking

Once your order has shipped, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking information to become available.

If you haven’t received your tracking info within 48 hours of your order, please contact us at sales@blackleopardjewellery.com.

❗ Delays or Issues

We are not responsible for shipping delays caused by the carrier, incorrect addresses, weather conditions, or customs processes. However, we’ll do our best to assist in resolving any issues that arise.

📬 Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us immediately at sales@blackleopardjewellery.com with your order number and photos (if applicable).
We’ll work with the shipping carrier to investigate and resolve the issue.

🔁 Returns and Exchanges

Please refer to our [Return Policy] page for detailed information on returns, exchanges, and refunds.

💬 Contact Us

If you have any questions about our shipping policy, please contact us:

• Email:  sales@blackleopardjewellery.com